Insurers lose approximately $13 billion each year due to water damage claims, according to the National Association of Insurance Commissioners. Water damage is one of the main causes of insurance claims in commercial real estate. Repair and restoration bills average around $24,000, with extreme cases of claims seeing damages of around $5 million. The frequency and cost of water damage losses are continuing to increase. There are more losses from water damage than from fires. 

So how can water damage losses be avoided? Start by taking steps to mitigate the risk of water damage due to the burst of frozen pipes this cold, winter season. 

Before it gets cold:

• Drain pipes that are likely to freeze.
• Seal gaps that allow outside air inside areas where pipes and supply lines run.
• Insulate between pipes and outer walls.
• Protect pipes with heat tape or pipe insulation.
• Consider investing in monitoring and sensing technology. That could include:
  • Temperature monitoring devices for the building.
  • Water flow monitoring and shutoff devices.
  • Water leak sensing and shutoff devices.

When it's cold:

• Set thermostat at 55 degrees or higher.
• Allow faucets to drip to prevent them from freezing.
• Frequently inspect the building and building systems to look for signs of pipe freeze or leaks.

IF the pipes freeze:

• Shut off water main.
• Carefully apply heat with a hair dryer (never use an open flame or space heater.)
• Call a plumber when in doubt.

And here are a few bonus tips on what to do IF the pipes burst:

• Immediately shut off water main.
• Immediately call a plumber for emergency repair.
• Turn off electricity in affected areas.
• Remove valuable items from damage. 

Want to learn more about winter season facility risk management including more on freezing pipes, snow load risks and winter weather slip and fall prevention? Check out our comprehensive Winter Weather Safety Tips article.